Terms of Service

1. Acceptance of Terms

By accessing and using the Wanzo website (wanzo.co.uk) and services, you accept and agree to be bound by these terms. If you do not agree, please do not use our website or services.

2. Services Description

Wanzo Ltd provides internet connectivity, managed IT services, cloud services, cybersecurity, unified communications, network infrastructure and AI automation services to UK businesses.

3. Client Obligations

Clients are responsible for providing accurate information about their requirements, maintaining the security of their own systems and credentials, and using our services in accordance with applicable law.

4. Payment Terms

Standard payment terms are 30 days from the date of invoice. Specific payment terms may be agreed in individual service contracts.

5. SLA and Service Credits

Service Level Agreements are defined in individual service contracts. Where we fail to meet agreed SLA commitments, service credits will be applied in accordance with the terms of the relevant agreement.

6. Acceptable Use Policy

Our services must not be used for any unlawful purpose, to transmit harmful or malicious content, or in any way that could damage, disable or impair our network or services.

7. Intellectual Property

All content on the Wanzo website, including text, graphics, logos and software, is the property of Wanzo Ltd and is protected by copyright law.

8. Limitation of Liability

To the maximum extent permitted by law, Wanzo Ltd shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our services.

9. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

For any legal enquiries, please contact us at legal@wanzo.co.uk.