Managed IT Services

Your IT team,
without the overhead.

A proactive managed IT service that monitors, maintains and supports your entire technology estate — for a predictable monthly fee. So your team can focus on the business.

  • Dedicated account manager and senior engineer assigned to your account
  • Unlimited helpdesk support — remote and on-site where required
  • Proactive monitoring and maintenance — we fix issues before you notice them
  • Monthly reporting — full visibility of your IT health and activity
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Helpdesk coverage
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Ticket SLA
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First-call resolution
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Surprise invoices

Everything you'd expect
from an in-house IT team

Day-to-Day Support

  • Unlimited helpdesk tickets (remote + on-site)
  • User account management (starters, leavers, password resets)
  • Device setup, configuration and management
  • Printer, peripheral and hardware support
  • Software installation and licensing management

Proactive Monitoring & Maintenance

  • 24/7 RMM on all endpoints
  • Automated patch management — OS and third-party software
  • Disk, CPU and memory health monitoring
  • Antivirus and endpoint security management
  • Scheduled maintenance windows

Strategic IT

  • Quarterly IT health reports and roadmap reviews
  • Technology procurement and vendor management
  • IT budget planning and asset lifecycle management
  • Business continuity and disaster recovery planning
  • IT policy documentation and compliance support

Optional Add-Ons

On-site engineer daysvCIO — strategic IT leadershipAI automation and workflow optimisationMicrosoft 365 deploymentCybersecurity add-ons

Simple, predictable pricing

We price per user per month — with everything included. No surprise invoices. No "that's out of scope" conversations. One monthly fee, all-inclusive.

Tired of chasing your IT supplier?

Let's show you what a properly managed IT service looks like. Book a 30-minute discovery call.

No commitment. No sales pressure. Just honest advice.